The HDMI port is one of the most common things to fail on a PlayStation 5. A console that gets moved or knocked with the cable still plugged in can crack the port or bend its pins, and the result is no picture at all. We replace PS5 HDMI ports at our shop on Mentor Ave in Mentor, OH.
Signs your PS5 HDMI port is damaged
- The console powers on, but the TV says "No signal"
- The picture flickers, cuts out or shows sparkles
- Sound works but there is no video, or the other way around
- The HDMI cable feels loose, or you can see bent or missing pins inside the port
Check these first
Before you bring it in, try a different HDMI cable and a different input or TV. If the PS5 still shows nothing on any screen while the power light comes on, the port or the board behind it is the likely cause.
How we repair it
The PS5 HDMI port is soldered directly onto the motherboard, so this is a micro-soldering repair, not a plug-in part. We open the console, remove the damaged port, fit a new one, and test the video and audio output on a display before you pick it up. If we find damage beyond the port, we will tell you before doing anything more.
Models we repair
- PlayStation 5 (disc edition)
- PlayStation 5 Digital Edition
- Other consoles, including Xbox and Nintendo Switch: see game console repairs
Lifetime warranty on our repairs
Every repair comes with our lifetime warranty, covering defects in the part we installed and in our workmanship. It does not cover new damage after the repair, such as a drop or liquid. The full details are in our Terms and Conditions.
Questions we hear often
Will I lose my games or saved data?
No. The HDMI port repair does not touch the console's storage, so your games, saves and account stay as they are.
What should I bring?
Just the console. If you can, bring the HDMI cable and power cable you use as well, so we can rule them out.
Can a cheaper fix work, like cleaning the port?
If the pins are only dirty, sometimes. But a cracked port or bent pins need a replacement. We look at the port first and tell you which it is.
Visit us in Mentor
Bring your device to Mentor iPhone Repair at 7745 Mentor Ave, Mentor, OH 44060, on Mentor Ave (US 20). Call us at (440) 525-5705 with questions about ps5 hdmi port repair, or choose your device to book online. You can also ask for a quote first.
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