Charging Port Repair in Mentor, OH

A phone that will not charge is not always a dead battery. Very often the problem is the charging port: lint packed inside, a bent pin, corrosion, or a port that has worn loose. We diagnose and fix charging problems at our shop on Mentor Ave in Mentor, OH.

Signs of a charging port problem

  • The phone only charges when the cable is held at an angle
  • The cable feels loose or falls out
  • Charging starts and stops, or is very slow
  • You see "Accessory not supported" or a moisture warning when nothing is wet
  • The phone will not connect to a computer or car

Sometimes it only needs a cleaning

Pocket lint gets pressed into the port every time you plug in, until the cable can no longer seat fully. We check for that first. If a careful cleaning solves it, we will tell you, and you will not need a new port. Please do not dig into the port with a pin or a paperclip, since that can bend the contacts and turn a cleaning into a repair.

When the port needs replacing

If the port is damaged, corroded or worn, we replace it. On many phones the port sits on a separate flex cable; on others it is soldered to the board. Either way we tell you what your device needs and the price before we begin.

Devices we fix

Lifetime warranty on our repairs

Every repair comes with our lifetime warranty, covering defects in the part we installed and in our workmanship. It does not cover new damage after the repair, such as a drop or liquid. The full details are in our Terms and Conditions.

Questions we hear often

Could it be my cable or charger?

It can be. Try a different cable and power adapter first. If the problem stays with the phone, bring it in, along with the cable you normally use, and we will test both.

My phone got wet and now it will not charge. What should I do?

Unplug it, turn it off and do not charge it until it is checked. Rice does not dry the inside of a phone. Bring it in as soon as you can, since corrosion gets worse with time.

Will you need to keep my phone for long?

It depends on the phone and the parts. We will give you a time estimate when you drop it off.

Visit us in Mentor

Bring your device to Mentor iPhone Repair at 7745 Mentor Ave, Mentor, OH 44060, on Mentor Ave (US 20). Call us at (440) 525-5705 with questions about charging port repair, or choose your device to book online. You can also ask for a quote first.

Get directions on Google Maps · Hours, map and contact details · Coming from Painesville, Willoughby, Eastlake or Mentor-on-the-Lake?

Other repairs we do